Q: Where do I park when I come to Maitri Uniontown?
A: Our Uniontown location has several garages within two blocks of the dispensary.
How do I exchange or return a product I am not satisfied with?
Please click here to review our Return Policy and instructions for how to proceed with products that qualify for a return, exchange, or refund.
Q: Am I allowed to bring my child/children to the dispensary when I pick up my medicine?
A: Yes, children of patients may accompany parents in the dispensary.
Q: Can anyone visit a Maitri dispensary?
A: Due to Pennsylvania Department of Health regulations, only patients and patient caregivers with a valid form of identification and a Pennsylvania Medical Marijuana Card can enter our dispensaries.
Q: What will I need to bring to my first appointment at Maitri?
A: Please bring your Pennsylvania Medical Marijuana Card and a driver’s license or other form of identification on every visit. For new patients who have access to a printer, we recommend printing and completing the new Patient Intake and Consent Forms prior to your visit.
Q: Will my health insurance cover any of the cost of my medical marijuana?
A: There are currently no health insurance providers participating in the Pennsylvania Medical Marijuana program. However, the Pennsylvania Department of Health is developing a financial assistance program to help patients whose income may prohibit them from accessing medical marijuana.
Q: How many dispensaries does Maitri operate in Pennsylvania?
A: Maitri has three dispensaries that are now operational: one in Uniontown, one in Pittsburgh, and one in Greensburg.
Q: Can I order Maitri products online?
A: Yes, Maitri has an online ordering system. Please ask your patient advisor to help you create an account in our online Fast Track system when you come in for your first visit.
Q: How do I get my Medical Marijuana Card in Pennsylvania?
Check out our Get Your Card page to read about the steps required to get your card.
Q: Does Maitri accept walk-in patients?
A: Yes! You do not need an appointment to come in. We encourage all patients to reserve their medicine in advance on our online on our menu.
Q: How do I know which doctor to see to get approved for a Pennsylvania Medical Marijuana card?
A: The Pennsylvania Department of Health maintains a regularly-updated list of participating Pennsylvania physicians on their website. Maitri also recommends this list of local certifying physicians who are providing telemedicine certification services.
Q: Can I consume medical marijuana if I am pregnant and/or breastfeeding?
A: The Department of Health regulations do permit pregnant and breastfeeding women with qualifying medical conditions to consume medical marijuana, at the discretion of their physician.
Q: Is Maitri Medicinals affiliated with Maitri Genetics?
A: Yes. Maitri Genetics is the cultivation/production arm of our business.
Q: Can I pay for my medical marijuana with a credit card?
A: Maitri Medicinals accepts cash, debit payments and the CanPay app . We also have an ATM on site for easy access.
Q: If I am a medical marijuana card holder in another state outside of Pennsylvania, may
I shop at Maitri?
A: Due to Pennsylvania Department of Health regulations, only Pennsylvania card holders can shop at Pennsylvania dispensaries.
Q: What are the eligible medical conditions in Pennsylvania’s Medical Marijuana Program?
A: Click here to see a full list of the 23 qualifying conditions in Pennsylvania’s Medical Marijuana Program here.
Q: Can I get certified by a doctor at your dispensary?
A: Due to Department of Health regulations, physicians are not permitted to certify patients for Pennsylvania Medical Marijuana Cards at our dispensaries.
Q: If I already know what products I want to purchase at Maitri, do I still need to schedule a private consultation with your on-site pharmacist?
A: If you’re not a new patient in the Pennsylvania Medical Marijuana program, it is your choice to waive the consultation with our pharmacist. However, all patients are required to complete a Patient Intake and Consent Form.
Q: Now that Pennsylvania offers dry leaf in its medical marijuana program, is smoking permitted?
A: There is no smoking permitted in Pennsylvania’s Medical Marijuana Program. Vaporization is the only approved administration of dry leaf. Patients caught smoking dry leaf risk losing their Pennsylvania Medical Marijuana Card and may face legal ramifications.
Q: May I bring my pet into a Maitri dispensary?
A: We welcome all service animals in our dispensary.